Account & contact
Your name, email address, phone number, country, account role, and profile information you choose to provide.
Privacy at Writers24x7.com
Privacy Policy
This policy explains the information used to run your account, review your brief, deliver support, process payments, and keep the platform working.
Information we handle
Data connected with your account and support request
The information available in any case depends on how you use the platform and what you choose to submit.
Briefs & files
Subjects, deadlines, instructions, messages, and documents uploaded for a support request.
Service & payment records
Quotes, orders, status history, transaction references, payment status, requests, and delivery records.
Technical activity
Session, device, browser, IP address, security, and access information produced when the platform is used.
How it is used
Operate and improve the service
- Create and administer accounts, respond to enquiries, and provide platform support.
- Review a brief, check tutor fit, prepare a quote, manage an order, and communicate about delivery.
- Record payments and transaction status, prevent misuse, investigate problems, and maintain platform reliability.
- Send service messages and, where you have chosen to receive them, marketing communications you can opt out of.
Files and access
Private platform storage
Documents submitted through the assignment workflow are kept in private platform storage rather than intentionally published as public website files. Access is provided through the platform to users who need the material for the service, such as authorised support staff and the tutor connected with the request.
No internet service can promise absolute security. We use practical access and account controls, and we ask you to protect your password, use the official workflow, and report unexpected account activity.
Sharing needed to provide the service
Information may be shared with an assigned tutor, authorised team member, hosting or storage provider, communications provider, payment processor, or other supplier where access is needed for the platform or confirmed service. Payment credentials are handled according to the payment method and processor used; the platform may retain the transaction reference, amount, status, and associated order record.
We may also preserve or disclose relevant information where reasonably required to comply with law, respond to a lawful request, protect users or platform rights, investigate fraud or misuse, or establish or defend a legal claim. We do not sell your uploaded assignment files.
Cookies and sessions
The platform uses cookies or similar browser storage for functions such as account sessions, security, preferences, and form operation. Your browser can block or clear cookies, but sign-in and other essential features may then stop working correctly.
Retention and account records
Records are kept for as long as reasonably needed to provide support, maintain accounts and service history, resolve disputes, prevent misuse, meet accounting or legal obligations, and protect the platform. Different records may be kept for different periods. A deletion request may therefore be limited where a record must be retained or where deletion would affect another person's rights.
Access, correction, deletion, and communication choices
You may ask to access or correct your account information, request deletion, object to certain uses, or withdraw from optional marketing. The availability and limits of these choices depend on applicable law and the records involved. We may need to confirm your identity before acting on a request.
Children and third-party links
The platform is not directed to children under 13, and we do not knowingly seek their personal information. If you believe a child has submitted information, contact support. Links to another website or payment service are governed by that provider's own privacy practices.
Policy changes and contact
We may revise this policy when the platform, providers, or legal requirements change. The current version will be published on this page. For a privacy request, include enough information to locate the relevant account or order, but do not send your password.